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Bees and Bloom Wellness Privacy Policy

Effective Date: February 20, 2026

 

Bees and Bloom Wellness (“we,” “our,” or “us”) is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book services with us.

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1. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Appointment and booking details

  • Any health information you provide is self-reported and collected solely to help ensure safe participation in our services. We do not collect or maintain medical records, nor do we provide medical assessments or treatment.

  • Website usage data (via cookies and analytics tools)

 

We collect only the information necessary to provide our services and operate our business.​

Our services and website are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a minor, we will delete it promptly.

 

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Process payments

  • Communicate regarding bookings or services

  • Maintain required records

  • Improve our website and services

  • Comply with legal or insurance requirements

We do not sell or rent your personal information.

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Automated Communications 

We may use automated systems to send booking confirmations, appointment reminders, or service-related notifications. These communications are part of providing our services. You may opt out of non-essential messages at any time.

 

Marketing Communications 

If you choose to subscribe to our mailing list or agree to receive promotional messages, we may send you updates about our services, special offers, or events. You may withdraw your consent and unsubscribe from marketing communications at any time by using the link provided in our emails or by contacting us directly. Service-related messages (such as booking confirmations or appointment reminders) will still be sent as needed.

 

Access to Personal Information 

Access to your personal information is limited to the owner of Bees and Bloom Wellness and any administrative staff or contractors who require the information to perform their duties. These individuals are required to maintain the confidentiality of your information. In limited cases, third-party service providers (such as Wix or payment processors) may access information as part of providing technical support or processing transactions.

 

3. Health Information

If you provide health-related information in intake or waiver forms, it is used solely to:

  • Ensure safe participation in Bee Bed Therapy sessions

  • Meet insurance or liability requirements

This information is treated as confidential and accessed only when necessary.

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4. Consent

By providing personal information to us, you consent to its collection, use, and disclosure as outlined in this policy.

You may withdraw consent at any time, subject to legal or contractual obligations.

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5. Third-Party Services

We may use third-party providers such as:

  • Wix (website hosting and booking platform)

  • Payment processors (e.g., Stripe, Wix Payments)

  • Email communication platforms

Some of our third-party service providers may store or process your personal information outside of Canada. As a result, your information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries. We remain responsible for your personal information and take reasonable steps to ensure that our service providers use appropriate safeguards.

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6. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Understand visitor behavior

  • Improve website performance

  • Support marketing efforts

You can disable cookies in your browser settings.

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7. Data Security

We take reasonable administrative and technical measures to safeguard personal information against unauthorized access, loss, misuse, or disclosure. However, no method of online transmission is 100% secure.

We use measures such as password-protected accounts, encrypted platforms, and limited access controls to help protect your information.

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8. Privacy Breaches

In the event of a privacy breach involving your personal information, we will take steps required by PIPEDA, including assessing the breach and notifying you and the Office of the Privacy Commissioner of Canada when legally required. We also maintain records of all privacy breaches as required by law.

 

9. Retention of Information

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal and insurance obligations

  • Maintain business records

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10. Access and Correction

You may request access to or correction of your personal information by contacting us at:

 

Email: info@beesandbloomwellness.com
Business Address : 17600 Morris Rd. Comber Ontario, Canada N0P 1J0

 

We will respond within a reasonable timeframe.

 

You may also contact the Office of the Privacy Commissioner of Canada if you are not satisfied with our response to a privacy inquiry or complaint.

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11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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